Questions & Answers

Our Clothing

We Brand, Design, & Curate All Clothing And Merchandise In Los Angeles, California USA. After Design and Curation, Our Design & Operations Team Will Then Send Designs Out To Out To Pre-Qualified Premium Hand Picked Manufacturers. We Source From The Best Manufactures In China, Germany, & The United States.

We Brand, Design, & Curate All Clothing And Merchandise In Los Angeles, California USA. After Design And Curation, Our Design & Operations Team Will Then Send Designs Out To Pre-Qualified & Hand Picked Premium Manufacturers. Our Clothes Are Made By The Same Manufacturers As Luxury & Premium Brands: Gucci, Prada, Louis Vuitton, Nike, Lulu Lemon, & More. We Source From The Best Manufactures In China, Germany, & The United States.

Please See Our Size Charts That Are Available On The Bottom Of The Description Page Under The Product Pictures. The Sizing Charts Are Based Off Of US & UK For Easy Selection. If You Are Located Outside Of Either Of These Countries Please See The Bust, Waist, Hip Measurements As To Whether The Specified Item Will Fit You. The Product Description Will Also Give More Information And How To Take Accurate Measurements. Please Note That Most Clothing Is Hand Designed And Should Expect A Margin Of Error Of 1-3 Centimeters.

We Brand, Design, & Curate All Clothing And Merchandise In Los Angeles, California USA. After Design And Curation, Our Design & Operations Team Will Then Send Designs Out To Pre-Qualified & Hand Picked Premium Manufacturers. We Source From The Best Manufactures In China, Germany, & The United States. We Source And Work With Manufacturers With A History Of Reputable, Fair Trade, And Sustainable History. All Our Manufacturers Undergo A Rigorous Audit And Review Period And Inspection Before Our Brand Contracts Designs. Our Clothes Are Made By The Same Manufacturers As Luxury & Premium Brands: Gucci, Prada, Louis Vuitton, Nike, Lulu Lemon, & More. Our Manufacturers Must Meet The Following Requirements:

  • 10 Years Established Business Compliance With United Nation COP26 Guidelines .
  • A History Of Working With Luxury & Premium Clothing Brands.
  • No History Of Product Chemical Contamination From The World Trade Organization.
  • No Environmental, Labor, Health, Or Safety Violations By Local, National, Or Worldwide Organizations In The Prior 5 Years.
  • Pass An Internal Inspection By A Member Of SALA Of To Ensure No Labor, Environmental, Health, Safety, Corruption, And/Or Fair Compensation Violations or Infractions.

If The Manufacturer Passes All These Requirements, Then They Will Be Selected For Contracts. If You Have Any Other Questions Regarding The Manufacturer, Curation, or Design Process At SALA Fashion, Please Email Us At Info@spirituallyawakenedlosangeles.com

SALA Releases Collections Every Season (Spring, Summer, Fall, & Winter). With A Total Of 250 New Clothing With Over 2,500 Variants. Each Year SALA Releases Over 1,000 Curated Pieces With Over 20,000 Variants. Announcements For Collection Drops Are Displayed In Our Announcement Section.

The Clothing Material Is Different For Each Product. You Can View The Clothing Material In The Product Description, Which Lists The Material & Material Composition For All Our Products. We Try To Use Sustainable & Recycled Material From Our Manufacturers To Ensure Our Company Remains A Net Zero Producer Of Green House Gas Emissions To Reduce Climate Change Impact In Accordance With United Nation Guidelines. Our Company Achieved Net Zero Emission In 2024. 💁‍♀️

Yes, We Offer Wholesale Pricing For Clothing. If You Are Interested In Purchasing Wholesale From SALA Please Contact Us Here: Contact Us

No, Items That Are Out Of Stock Will Become Available Once Our Manufacturer Produces Another Batch Of The Clothing Product.

Given The High Demand For Our Apparel, An Item May Remain Out Of Stock For Up To Four Weeks. We Apologize For The Inconvenience And Appreciate Your Understanding.

Subscribe To Our Email List To Know When Products Come Back In Stock Or New Collections Drop.

Shipping

Absolutely! We Proudly Offer International Shipping To 28 Countries And Their Respective Territories, Ensuring A Seamless Shopping Experience Across The Globe. For Orders Placed From Outside The United States, Shipping Costs Are Conveniently Calculated At Checkout, Providing An Estimate Prior To Fulfillment. Kindly Note, The Estimated Shipping Costs Are Subject To Adjustments Based On Various Factors And May Vary Between Orders. For Comprehensive Details On Shipping Methods, Timelines, And Policies, We Invite You To Visit Our Dedicated Shipping Policy Page Below:

SHIPPING POLICY

Absolutely, On Eligible Orders! Indulge In Complimentary Shipping On All Orders Exceeding $75 (On Order Subtotal)! For Purchases Below This Threshold, Shipping Fees Will Be Determined At Checkout; Offering Transparency And Convenience During The Checkout Process. It’s Important To Acknowledge That Shipping Policies May Evolve Over Time. For The Most Up-To-Date Information On Shipping, Including Rates And Policies, Kindly Consult Our Detailed Shipping Policy Page Below:

SHIPPING POLICY

Select The Fastest Shipping Option Under $15.00 (Total Shipping Cost). The Shipping Option Selected Must Not Exceed $15.00 (Shipping Cost) Or The Discount Code Will Not Work. This Will Ensure Shipping Is Free And Your Order Is Delivered To You As Fast As Possible. Your Order Must Be A Minimum Of $75.00 To Recieve Free Shipping Discount (Subtotal On The Order).

For The Most Up-To-Date Information On Shipping, Including Rates And Policies, Kindly Consult Our Detailed Shipping Policy Page Below:

SHIPPING POLICY

Enjoy Free Shipping On All Orders Over $75! For Purchases Falling Below This Amount, Shipping Charges Are Conveniently Calculated At Checkout. On Average, Orders Under $75.00 Spend $15.72 In Shipping Costs. Additionally, We Also Can Provide Flat Rate Shipping Options: $24.99 For Parcels Weighing Less Than 1,000 Grams And $49.99 For Those Exceeding 2,000 Grams. Be Advised That Shipping Terms Are Amenable To Alterations. For The Latest And Most Comprehensive Shipping Information, Please Refer To Our Shipping Policy Page Below:

SHIPPING POLICY

When Can You Expect Your Order?

We Pride Ourselves On Swift Processing And Fulfillment; Completing Fulfillment On Most Orders Within 24 Hours Of Purchase. Once Processed, Your Order Embarks On Its Journey To The Specified Destination, With Arrivals Typically Within 2-10 Days In All Serviced Markets And Countries. It’s Worth Noting That Delivery Timelines May Vary, Hinging On The Shipping Provider And Destination. On Average, Orders Reach Their New Homes Within 5 Days From Purchase. For Detailed Shipping Information, Consult Our Shipping Policy Page Below:

SHIPPING POLICY

You Should Select The Fastest Shipping Option Under $15.00. Selecting The Fastest Shipping Option Will Get Your Order To You Expedited Compared To The Other Options. YOU ARE REQUIRED To Purchase A Minimum Of $75.00 On Order Subtotal To Receive Free Shipping Code. After Meeting The Requirements You Are Eligible For Free Shipping (Shipping Cost Must Be Less Than $15.00 In Total Cost Or The Discount Code Will Not Work).

For The Most Up-To-Date Information On Shipping, Including Rates And Policies, Kindly Consult Our Detailed Shipping Policy Page Below:

SHIPPING POLICY

We Offer Shipping Protection On All Orders. This Option Is Available In The Checkout Section Upon Order Checkout. 

If You Decide To Opt In For The Shipping Protection, You Agree To Pay An Additional $15.00, To Be Added To The Subtotal Of The Order. 

Shipping Protection Protects You Most Valued Items Of Expression In The Event The Package Is Lost In Transit By The Shipping Carrier Or The Package & Contents Inside Are Damaged. 

Shipping Protection Only Covers Packages That Are Lost In Transit Or Damaged. You Must Have Confirmation From Shipping Carrier That The Package Was Lost In Transit. You Can Only File A Shipping Protection Claim If You Live In The United States. Shipping Protection Does Not Cover Theft. 

You Must File A Claim Within 3 Days Of Delivery, In Order For Approval Of Shipping Protection Claim. Failure To File A Claim Within 3 Days Of Delivery Will Result In A Denial Of Claim.

To Submit A Shipping Protection Claim, Please Contact Us Here: Speak To Support Advisor

Or

Email Us Here: Support@Spirituallyawakenedlosangeles.Com. 

If You Would Like To Learn More About Shipping Protection, Please Contact Us Here: Speak To Support Advisor 

Or 

Email Us At Info@Spirituallyawakenedlosangeles.Com.

For The Most Up-To-Date Information On Shipping, Including Rates And Policies, Kindly Consult Our Detailed Shipping Policy Page Below:

SHIPPING POLICY

Orders

Please Be Advised That Once An Order Has Been Processed, Fulfilled, Or Shipped, We May Not Guarantee Changes Can Be Made.

For Assistance With Your Order, Please Reach Out To Us Here: Speak To Support Advisor. Alternatively, Engage With Our Support Advisor Instantly By Clicking The Black Chat Icon Located At The Bottom Left Corner Of Your Screen.

You May Also Contact Us Via Email At Support@SpirituallyAwakenedLosAngeles.Com.

We Fully Recognize That There Might Be Occasions When You Need To Make A Return, And We Want You To Know That We’re Here To Support You Through Every Step Of The Process. Our Team Is Committed To Ensuring Your Satisfaction, Understanding That Sometimes, Items May Not Meet Your Expectations Or Needs. Whether It’s A Size Exchange, A Different Color, Or A Simple Change Of Heart, We Strive To Make Your Return Experience As Smooth And Hassle-Free As Possible. Please Review Our Return Policy Prior To Requesting A Return, Exchange, Or Cancellation. For A Comprehensive Overview Of Our Return Procedures And Guidelines, Please Visit Our Refund & Exchange Policy At: Refund & Exchange Policy

To Commence A Return Claim:

  • Initiate A Claim Yourself: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account
  • Reach Out To A Support Advisor Here: Contact Support Advisor
  • Or By Email At: Returns@SpirituallyAwakenedLosAngeles.Com

For A Comprehensive Overview Of Our Return Procedures And Guidelines, Please Visit Our Refund Policy At: Refund & Exchange Policy

To Process Returns, Log Into Your SALA Account Through The Human Icon At The Top Right Corner Of Our Website.

The Applicability Of Taxes, Fees, And Duties Is Determined By The Order’s Delivery Destination. Rest Assured, The Subtotal At Checkout Will Reflect All Relevant Charges, Ensuring Transparency And Compliance With The Geolocation-Based Regulations. Should You Require Detailed Insights Or Have Specific Inquiries About The Taxes, Fees, And International Duties Levied On Your Orders, We Are At Your Service.

Please Do Not Hesitate To Reach Out To Us Via Email At: Info@SpirituallyAwakenedLosAngeles.Com.

For Further Information Regarding Taxes, Fees, And International Duties Applied To Orders, Please Click:

SHIPPING POLICY

Ensuring Prompt Arrival Of Your Treasured Selections Is Our Priority. A Majority Of Our Valued Customers Receive Their Orders Within A Swift 5-Day Window.

It Is Important To Note, However, That Delivery Timelines Can Be Influenced By Several Factors Including The Chosen Shipping Carrier, International Customs Procedures, And The Final Delivery Destination.

On Average, The Delivery Window Typically Ranges From 2 To 10 Days Following The Purchase Date.

Should You Seek Detailed Updates On Your Order’s Journey Or Have Any Specific Inquiries, We Invite You To Reach Out To A Support Advisor Here: Contact A Support Advisor Or By Email At:

Orders@SpirituallyAwakenedLosAngeles.Com

For Further Information Regarding The Shipping Estimates, Policies, And Times, Please Visit:

SHIPPING POLICY

Our Sincere Apologies For Any Delays You May Encounter! The Overwhelming Demand And Esteemed Popularity Of Our Brand Have Led To The Processing Of Thousands Of Orders Weekly. Our Clothing Typically Sells Out Due To This Extremely High Demand.

  • View Order Information In SALA Account: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account

Consequently, Delays May Arise From Our Fulfillment Team Or The Shipping Carrier. In Recognition Of These Unforeseen Hold-Ups, Affected 14 Day Delayed Orders Will Be Compensated With Discounts, Store Credits, Or Gift Cards. Our Dedicated SALA Support Advisors Are On Hand To Provide Further Assistance.

Acknowledging The Inconvenience Delays Pose, We Offer A Token Of Our Appreciation To Alleviate Any Disappointment And Empower Our Esteemed Customers. Remember, Patience Is Indeed A Virtue!

For Any Concerns Regarding An Active Order: Feel Free To Reach Out To Us Here: Speak To A Support Advisor

Also You May Email Us Here: Order@SpirituallyAwakenedLosAngeles.Com

Expect An Order Confirmation Email Within 24 Hours Following Your Purchase, Affirming Your Transaction Has Been Successfully Recorded. Should You Not Receive This Confirmation Within 24 Hour Timeframe, We Urge You To Contact A SALA Support Advisor Without Hesitation At Contact Support Advisor. We Are Here To Ensure Your Shopping Experience Is Seamless And Satisfactory.

For Insights Into Your Order’s Shipping Carrier And Current Status, Your Order Confirmation Email Is The Go-To Resource.

Most Orders Are Processed And Full-filled Within 24 Hours Of Purchase. Your Order Embarks On Its Journey To The Specified Destination, With Arrivals Typically Within 2-10 Days In All Serviced Markets And Countries. It’s Worth Noting That Delivery Timelines May Vary, Hinging On The Shipping Provider And Destination. On Average, Orders Reach Their New Homes Within 5 Days From Purchase.

Should You Require Further Clarification Or Wish To Verify The Status Of Your Order, We Encourage You To Reach Out To A Support Advisor Here Speak To A Support Advisor Or By Email At:

Orders@SpirituallyAwakenedLosAngeles.Com

In The Event That Your Order Has Not Arrived Within The Expected 10-Day Window, Please Do Not Hesitate To Contact Our Support Advisor Here: Speak To Support Advisor Or By Email At:

Support@SpirituallyAwkenedLosAngeles.Com

In Rare Instances, Products May Be Shipped And Delivered Separately. Should This Occur, There Is No Cause For Concern.

Our Products Originate From Various Manufacturers In Different Countries, Preventing Us From Shipping Them Together.

If You Receive Only Part Of Your Order After 10 Days, Please Reach Out To Us Here:

Speak To Support Advisor

We Fully Recognize That There Might Be Occasions When An Item Is Damaged, And We Want You To Know That We’re Here To Support You Through Every Step Of The Process. Our Team Is Committed To Ensuring Your Satisfaction, Understanding That Sometimes, Items May Get Damaged. We Strive To Make Your Claim Experience As Smooth And Hassle-Free As Possible. For Your Expedited Claim, Please Ensure You Collect As Much Evidence As Possible Such As Photos, Videos, & Statements. For Further Assistance On Filing A Claim, See Below!

If You Selected Shipping Protection: Click Here:  File A Claim

Shipping Protection Only Covers Packages That Are Lost In Transit Or Damaged. You Must Have Confirmation From Shipping Carrier That The Package Was Lost In Transit. You Can Only File A Shipping Protection Claim If You Live In The United States. Shipping Protection Does Not Cover Theft. 

You Must File A Claim Within 3 Days Of Delivery, In Order For Approval Of Shipping Protection Claim. Failure To File A Claim Within 3 Days Of Delivery Will Result In A Denial Of Claim.

If You Did Not Select Shipping Protection: Speak To Support Advisor

Items In Their Original, Unworn Condition And Packaging Are Eligible For Return Within A Generous 30-Day Period(Accompanied By The Original Receipt Or Proof Of Purchase). In Order To Initiate A Refund Or Return Process,A Claim Must Be Filed Within A Narrow 7-Day Window Following Delivery.In Instances Where Merchandise Is Worn, Damaged, Or Packaging Compromised, Orders Are Eligible For A Return Within A Generous 3-Day Period And A Claim Must Be Lodged Within A Narrow 3-Day Window Following Delivery. Failure To Do So May Result In Claim Denial.To Commence A Return Claim:

  • Initiate A Claim Yourself: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account
  • Reach Out To A Support Advisor Here: Contact Support Advisor
  • Or By Email At: Returns@SpirituallyAwakenedLosAngeles.Com 

For A Comprehensive Overview Of Our Return Procedures And Guidelines, Please Visit Our Refund Policy At: Refund & Exchange Policy

We Value Your Trust In Choosing Us And Are Dedicated To Providing Assistance Promptly And With Empathy. Please Don’t Hesitate To Reach Out; We’re Here To Help And Ensure You Are Delighted With Your Experience.

*PLEASE NOTE THIS INFORMATION IS SUBJECT TO CHANGE*

Orders Rarely Are On Hold And Only Due To An Out Of Stock Item Or A Potentially Fraudulent Payment. 

Typically, An Order Would Be On Hold For Out Of Stock Items If The Wait Time Is Less Than 7 Days For Resupply.

If The Order Is On Hold Due To A Fraudulent Charge, We Must Verify Payment With The Financial Institution Prior To Full-filling The Order.

Anyone Who Has An Order On Hold Should Contact A Support Advisor For Further Assistance & Information. Contact A Support Advisor Here: 

Speak To Support Advisor

Orders Rarely Are Cancelled Due To An Out Of Stock Item. Typically This Happens If The Wait Time Is Longer Than 7 Days For Resupply. Anyone Who Had A Cancelled Order Should Contact A Support Advisor For A Store Credit & Refund. Contact A Support Advisor Here:

Speak To Support Advisor

You Can Track You Order Through The Order Confirmation Email. If You Have Not Recieved An Order Email Confirmation After 48 Hours Please Contact Us Here:

Speak To A Support Advisor

Ensuring Prompt Arrival Of Your Treasured Selections Is Our Priority. A Majority Of Our Valued Customers Receive Their Orders Within A Swift 5-Day Window. 

It Is Important To Note, However, That Delivery Timelines Can Be Influenced By Several Factors Including The Chosen Shipping Carrier, International Customs Procedures, And The Final Delivery Destination. 

On Average, The Delivery Window Typically Ranges From 2 To 10 Days Following The Purchase Date.

Should You Seek Detailed Updates On Your Order’s Journey Or Have Any Specific Inquiries, We Invite You To Email Us Here:

Contact A Support Advisor 

Returns, Exchanges, & Refunds

For Order With Shipping Protection:

We Offer Shipping Protection On All Orders. This Option Is Available In The Checkout Section Upon Order Checkout.

If You Decide To Opt In For The Shipping Protection, You Agree To Pay An Additional $15.00, To Be Added To The Subtotal Of The Order.

Shipping Protection Only Covers Packages That Are Lost In Transit Or Damaged. You Must Have Confirmation From Shipping Carrier That The Package Was Lost In Transit. You Can Only File A Shipping Protection Claim If You Live In The United States. Shipping Protection Does Not Cover Theft.

You Must File A Claim Within 3 Days Of Delivery, In Order For Approval Of Shipping Protection Claim. Failure To File A Claim Within 3 Days Of Delivery Will Result In A Denial Of Claim.

To Submit A Shipping Protection Claim, Please Contact Us Here: Speak To Support Advisor

Or

Email Us Here: Support@Spirituallyawakenedlosangeles.Com.

If You Would Like To Learn More About Shipping Protection, Please Contact Us Here: Speak To Support Advisor

Or

Email Us At Info@Spirituallyawakenedlosangeles.Com.

For The Most Up-To-Date Information On Shipping, Including Rates And Policies, Kindly Consult Our Detailed Shipping Policy Page Below:

SHIPPING POLICY

We Fully Recognize That There Might Be Occasions When You Need To Make A Return, And We Want You To Know That We’re Here To Support You Through Every Step Of The Process. Our Team Is Committed To Ensuring Your Satisfaction, Understanding That Sometimes, Items May Not Meet Your Expectations Or Needs. Whether It’s A Size Exchange, A Different Color, Or A Simple Change Of Heart, We Strive To Make Your Return Experience As Smooth And Hassle-Free As Possible.

Items In Their Original, Unworn Condition And Packaging Are Eligible For Return Within A Generous 30-Day Period (Accompanied By The Original Receipt Or Proof Of Purchase). In Order To Initiate A Refund Or Return Process, A Claim Must Be Filed Within A Narrow 7-Day Window Following Delivery. In Instances Where Merchandise Is Worn, Damaged, Or Packaging Compromised, Orders Are Eligible For A Return Within A Generous 3-Day Period And A Claim Must Be Lodged Within A Narrow 3-Day Window Following Delivery. Failure To Do So May Result In Claim Denial.

To Commence A Return Claim:

  • Initiate A Claim Yourself: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account
  • Reach Out To A Support Advisor Here: Contact Support Advisor
  • Or By Email At: Returns@SpirituallyAwakenedLosAngeles.Com

For A Comprehensive Overview Of Our Return Procedures And Guidelines, Please Visit Our Refund Policy At: Refund & Exchange Policy

We Value Your Trust In Choosing Us And Are Dedicated To Providing Assistance Promptly And With Empathy. Please Don’t Hesitate To Reach Out; We’re Here To Help And Ensure You Are Delighted With Your Experience.

*PLEASE NOTE THIS INFORMATION IS SUBJECT TO CHANGE*

Yes, Absolutely! The Fastest Way To Ensure You Get What You Want Is To Return The Item You Have As Soon As Possible, And Once The Return Is Accepted, Make A Separate Purchase For The New Item.

Exchanges For New Orders Will Only Be Processed For Delivery When The Returned Item Has Been Received By The Returns Department. Failure To Receive A Return Will Result In A Rejection Of Your Return Claim.

All Exchanges Require Receipt Of The Exchanged Purchase. Please Keep In Mind That Exchanges For Delivery Take Between 1-10 Business Days. Additionally, To Ship Out A New Delivery Takes 1-10 Business Days To Process. Please See Shipping Policy For Estimations On Shipping From Country Of Purchase.

To Commence An Exchange Claim:

  • Initiate A Claim Yourself: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account
  • Reach Out To A Support Advisor Here: Contact Support Advisor
  • Or By Email: Returns@SpirituallyAwakenedLosAngeles.Com 

Exchanges will be fulfilled and processed once we have received delivery (to the return address received by email) the original purchased item that is being returned.

Upon fulfillment, processing, and approval of return claim, Spiritually Awakened LLC will issue a credit, discount, or gift card to the original purchaser for the item that is being requested to be returned. You must use this credit, discount, or gift card within 30 days (of receiving) on Spiritually Awakened.

Failure To Use The Received Credit, Discount, Or Gift Card Will Result In An Expired Credit, Discount, Or Gift Card. An Expired Credit, Discount, Or Gift Card Is No Longer Valid And May Not Be Used Towards The Purchase Of Any Items Or Services For Sale From Spiritually Awakened Los Angeles. For Further Information Regarding Spiritually Awakened LLC Return Policy Contact Us:

Speak To Support Advisor

We Fully Recognize That There Might Be Occasions When An Item Is Damaged, And We Want You To Know That We’re Here To Support You Through Every Step Of The Process. Our Team Is Committed To Ensuring Your Satisfaction, Understanding That Sometimes, Items May Get Damaged. We Strive To Make Your Claim Experience As Smooth And Hassle-Free As Possible. For Your Expedited Claim, Please Ensure You Collect As Much Evidence As Possible Such As Photos, Videos, & Statements. For Further Assistance On Filing A Claim, See Below!

If You Selected Shipping Protection: Click Here: File A Claim

If You Did Not Select Shipping Protection: Speak To Support Advisor

Items In Their Original, Unworn Condition And Packaging Are Eligible For Return Within A Generous 30-Day Period(Accompanied By The Original Receipt Or Proof Of Purchase). In Order To Initiate A Refund Or Return Process,A Claim Must Be Filed Within A Narrow 7-Day Window Following Delivery.In Instances Where Merchandise Is Worn, Damaged, Or Packaging Compromised, Orders Are Eligible For A Return Within A Generous 3-Day Period And A Claim Must Be Lodged Within A Narrow 3-Day Window Following Delivery. Failure To Do So May Result In Claim Denial.To Commence A Return Claim:

  • Initiate A Claim Yourself: Using The Email You Provided Upon Checkout You Can Sign Into Your Account And Initiate A Return Yourself. To Login In And Initiate A Return, Click Here: Login Into SALA Account
  • Reach Out To A Support Advisor Here: Contact Support Advisor
  • Or By Email At: Returns@SpirituallyAwakenedLosAngeles.Com 

For A Comprehensive Overview Of Our Return Procedures And Guidelines, Please Visit Our Refund Policy At: Refund & Exchange Policy

We Value Your Trust In Choosing Us And Are Dedicated To Providing Assistance Promptly And With Empathy. Please Don’t Hesitate To Reach Out; We’re Here To Help And Ensure You Are Delighted With Your Experience.

*PLEASE NOTE THIS INFORMATION IS SUBJECT TO CHANGE*

Please Allow Up To 7 Days For The Processing Of Returns. On Average, The Fulfillment Of Returns Is Completed Within 14 Days, Though It May Extend Up To 30 Days From The Original Date Of Purchase. Should You Not Receive Confirmation Of Your Return After 15 Days, We Urge You To Get In Touch With Our Support Advisor.

Get In Touch With Us: Speak To Support Advisor

You May Also Email Us At: Support@SpirituallyAwakenedLosAngeles.Com

For A Detailed Understanding Of Our Returns And Refunds Process, We Invite You To Consult Our Refund Policy At: Refund & Exchange Policy

Technical Info

When A Customer Checks Out, They Can Choose To Pay For Their Order Using Any Of The Methods Listed Below.

There Are A Few Different Things To Consider When You’re Choosing Which Payment Methods To Checkout With. If You Want To Pay Using A Credit Card, Then You Can In Standard Checkout.

There Are Also Several Ways For Customers To Pay Online Without Using A Credit Card, Such As PayPal, Meta Pay, Google Pay, Amazon Pay, And Apple Pay. Lastly, You Can Also Set Up Payment Plans (If Approved) Using Shopify Pay.

For More Information Regarding Payment Information Please Visit Us Here: Get In Touch With Us

You May Only Use One Discount Code Per Purchase. The Only Exception Is The Free Shipping Discount.

Additionally, You Must Meet The Requirements For Some Discounts To Work Such As A Minimum Order Requirement. Lastly, Some Discounts Can Only Be Used Once Per Customer.

If You Would Like Additional Discounts, Please Click On The Gift Box Icon In The Bottom Right Corner For Additional Promotions And Discounts. Who Knows, You Could Even Win The Fashion Week Lottery Ticket.

If Your Question Hasn’t Been Answered Through Our Available Resources, We Encourage You To Use Our Chat Feature On Our Website To Receive Information Or Answer Any Questions You May Have. 

You Will Find A Chat Support Option On Our Website At The Bottom Left Corner. The Chat Feature Is A Floating Black & White Icon With A Chat Icon Picture In The Center. This Allows You To Connect With A Live Support.

If You Are Still Having Technical Errors With Your Discount Code, Please Place Your Order And Contact SALA Support Advisor Here: Contact Support Advisor

We Will Credit Back The Owed Discount As Soon As A Support Advisor Is Available.

If You Still Need Further Information Regarding Discounts, Please Contact Us Here: Contact Us

To Leave A Review, Navigate To Either The Product Page Or The All Reviews Page Here: Reviews Page

Should You Need To Locate Your Purchased Product, Utilize The Search Bar.

An Email Providing The Option To Leave A Review Should Have Also Been Sent To You Via The Email Used On Purchase.

For Any Additional Inquiries Concerning Reviews, Please Reach Out To Us Here: Get In Touch

Our Process Starts With Certifying Key Issues Like Security, Business Integrity, And Merchant Reliability. As We Have Earned TrustedSite Certified Secure Badge You Can Assure Our Certifications, You Can Trust Us As A Fortune 500 Company Has Backed Our Security.

More Info

If You Would Like Additional Discounts, Please Click On The Gift Box Icon In The Bottom Right Corner For Additional Promotions And Discounts. Who Knows, You Could Even Win The Fashion Week Lottery Ticket. 

If Your Question Hasn’t Been Answered Through Our Available Resources, We Encourage You To Use Our Chat Feature On Our Website To Receive Information Or Answer Any Questions You May Have. 

You Will Find A Chat Support Option On Our Website At The Bottom Left Corner. The Chat Feature Is A Floating Black & White Icon With A Chat Icon Picture In The Center. This Allows You To Connect With A Live Support.

Enter The Lottery For A Chance To Receive VIP Catwalk Tickets To Fashion Week By Clicking The Gift Icon Located At The Bottom Right-Hand Side Of The Page.

Upon Clicking, You Will Be Prompted To Submit Your Details To Spin The Wheel Of Fortune.

Please Note, Winning The Fashion Week Tickets Is Not Guaranteed, As The Probability Of Securing Tickets Is Less Than 1%.

We Wish You The Best Of Luck—May The Odds Be Ever In Your Favor!

If You Win The Fashion Week In The Wheel Of Fortune, You Will Be Directed To The Next Page That Will Have You Collect The Discount Code And Verify The Code Received Within Our Internal System.

Upon Completion Of Verification, The Lottery Winner Will Then Receive The Following: All Expenses Paid Trip To SALA’s Next Fashion Week Event.

The Current Fashion Week Events Attended By SALA Are Los Angeles, New York, Miami, Sydney, Paris, London, & Milan. It Is Possible That This Schedule May Change, And Future Fashion Week Destination Cities Might Be Added Or Dropped.

All Expenses Included The Following:

  • Airfare Ticket To Fashion Week Destination City From Winner’s Host City
  • Hotel Accommodation Chosen By SALA Staff
  • VIP Catwalk Ticket To The Fashion Event
  • A Dinner Hosted With The SALA Team And Founder.
  • Any And All Other Events On The Itinerary Are Covered By SALA Fashion Company.

You May Only Enter Once Per Person For The Fashion Week Tickets.

All Contestants Are Required To Have A Valid Passport & ID. Additionally, They Must Be Allowed To Leave The Country.

SALA Is Not Responsible For The Individual, And You Will Be Liable For Anything That Destroys, Harms, Or Damages The Reputation Of SALA.

If You Believe You Have Won The Tickets To Fashion Week, Please Contact Us Here: Get In Touch With Us.

How Do I Enter?

Please Click On The Following FAQ Box For Information On How To Enter.

Please Note, Winning The Fashion Week Tickets Is Not Guaranteed, As The Probability Of Securing Tickets Is Less Than 1%. We Wish You The Best Of Luck—May The Odds Be Ever In Your Favor!

Yes, We Offer Gift Cards. A Gift Card Is A Special Type Of Product. Its Value Can Be Used As Payment Toward Future Orders From Your Online Store.

Customers Can Click Resend Gift Cards From Their Order Confirmation Email. This Link Will Only Work If The Order Has Been Fulfilled.

Can A Gift Card Be Used More Than Once?

Yes, Provided There Is Still A Balance Remaining On The Card.

Can Gift Cards Be Used In Conjunction With A Discount Code?

Yes, Gift Cards Are A Form Of Payment.

How Do Customers Check Their Balance?

Customers Can Check Their Balance On The Gift Card Page. . Alternatively, You Check The Balance And Send The Information To The Customer.

For Any Further Questions On Gift Cards, Please Contact A Support Advisor Here: Touch Base With Us

If Your Question Hasn’t Been Answered Through Our Available Resources, We Encourage You To Use Our Chat Feature On Our Website To Receive Information Or Answer Any Questions You May Have.

You Will Find A Chat Support Option On Our Website At The Bottom Left Corner. The Chat Feature Is A Floating Black & White Icon With A Chat Icon Picture In The Center. This Allows You To Connect With A Live Support.

We Are Here To Ensure Your Experience With Us Is As Smooth And Satisfying As Possible. Reach Out Directly For Personalized Assistance. Our Dedicated Support Is Available To Address Any Inquiries Or Concerns You May Have. Our Team Is Committed To Providing You With Timely And Helpful Responses.

If You Are Still Unable To Receive The Information Needed Through Our Chat Support Feature, Please Contact The Support Department Directly By Following The Instructions Below.

Contact Us Here: Speak To Support Advisor

Or

By Email Here: Info@spritituallyawakenedlosangeles.com

To View Our Policies and Conditions, Please See Below:

TERMS OF SERVICE

PRIVACY POLICY

SHIPPING POLICY

REFUND POLICY

CONTACT INFO